Shipping

 

SHIPPING INFO

Orders are shipped from Canada via Canada Post. 

A tracking number is provided for all orders once processed and ready to ship.

Lumitus currently ships to Australia, Austria, Belgium, Canada, China, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Isle of Man, Italy, Japan, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom and United States of America.

If no shipping option is available during checkout, unfortunately we cannot ship to your location at this time.

 

DELIVERY TIME AND COST

Orders to Canada and USA over $250 CAD receive free shipping.

Shipping rates are calculated during checkout and determined by the size and weight of your order.

Canada Post provides delivery time estimates during checkout for the selected delivery service.

Please note that Lumitus cannot guarantee delivery time estimates provided by Canada Post and is not responsible for carrier delays or delays caused by holidays or other circumstances beyond our control.

 

TAXES AND DUTIES

Prices listed on our website are exclusive of taxes.

Lumitus charges the provincially respective sales tax on all Canadian orders.

International orders are not charged sales tax. We ship your package DDU (duties and taxes unpaid) and we do not collect the VAT, duties, and/or taxes. All applicable customs, taxes, import duties and collection fees are the responsibility of the customer (even if you refuse any shipments upon delivery).

Customs authorities require that we state the value of your order directly on your package. We cannot accept returns due to unpaid customs/duties. Please note that any delays at customs bureau are out of our control - it is at the sole discretion of custom agents to release your package.

By ordering from our site, you accept these terms of delivery.